When updating to eDirectory 8.8.5 with zenaa loaded, nwconfig abends

  • 7004856
  • 12-Nov-2009
  • 26-Apr-2012

Environment

Novell eDirectory 8.8 for All Platforms
Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

1. Installed ZENworks_Adaptive_Agent for NetWare.

2. Started eDirectory 8.8.5 installation

3. When nwconfig restarts during the installation, the nwconfig module abends.  It's not possible to complete the installation.

Resolution

Unload zenaa.nlm before starting the eDirectory 8.8.5 installation.

Additional Information

To verify that this situation is the cause, check for error messages similar to these on the console screen at the time of installation.

JJSNWSP8:### Restarting NWConfig.nlm... ###
JJSNWSP8:
JJSNWSP8:NDS8.NCF
Module NWCONFIG.NLM unloaded
Loading Module NWCONFIG.NLM                                     [            ]
The running process will be suspended.
 9-15-2009  10:32:26 am:    SERVER-5.70-4631  [nmID=1001C]
     WARNING! Server JJSNWSP8 experienced a critical error.  The offending
     process was suspended or recovered.  However, services hosted by this
     server may have been affected.

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