ZAM is not detecting Windows 2008 R2 and Windows 7 correctly

  • 7004835
  • 09-Nov-2009
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

Windows 2008 R2 and Windows 7 are not being correctly identified in the scan.  It will show something like Microsoft Windows Enterprise Edition (full installation) x64 6.01 0 7100 .

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 20 or newer
Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 20 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

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