Exception error when querying Software Collections and Suites

  • 7004833
  • 09-Nov-2009
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

Running Queries in the WebConsole that include Software Collections or Product Suites could return a unique constraint violation exception error.  The problem happens when some components are being reported as belonging to 2 different software collections or product suites.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 20 or newer
Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 20 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.