An Attempt was made to get quick tasks by an unauthorized source{}

  • Document ID:7004812
  • Creation Date:05-Nov-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2

Situation

When might this warning be seen and what does it mean?
 
An Attempt was made to get quick tasks by an unauthorized source{}

Resolution

The agent quick task handler and ZCM server share state information that is created on agent refresh.  The server uses this information when it sends quick task requests to the agent. 

If the information used by the server doesn't match that used by the agent, then a warning message is generated and the quick task request fails.

This warning may arise under the rare instance when a quick task is sent to the agent, the agent reboots and another quick task is sent prior to the agent refresh.

The agent refresh cycle (within 5 minutes of the reboot) or manual refresh resets the information and corrects the problem. 
 
For the most part random warnings of this kind are benign. 

The quick task protocol ensures that the agent requests task information directly from its server so there is not the possibility to "push" out an actual task from an unauthorized source, just to invoke the request.

If an agent refresh does not correct or an agent were flooded with requests, this could indicate a true unauthorized source of the request and the quick task handler is refusing to accept the inbound requests for valid reason.