Auto Name Completion fills up Organization instead of Distribution List

  • 7004772
  • 01-Nov-2009
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 7
Novell GroupWise 8

Configuration:
Distribution List in Novell GroupWise Address Book and Organization in Personal Address Book/Frequent Contacts has same name
Contacts added into the Personal Address Book or Frequent Contacts with Organization (Company) name

Situation

Auto Name Completion fills up Organization from Personal Address Book/Frequent Contacts instead of Distribution List from the Novell GroupWise Address Book
Auto Name Completion fills up Contacts from Personal Address Book/Frequent Contacts instead of  Distribution List from the Novell GroupWise Address Book

Resolution

  1. Login to GroupWise Client as the user reported the issue and launch Address Book.
  2. Select File | Name Completion Search Order.
  3. Select "Novell GroupWise Address Book" and keep it first in the list of "Selected books:" using the button "Up".
  4. Click on OK and close Address Book.