Upgrading a ZCM managed XP or Vista OS to Windows 7

  • Document ID:7004727
  • Creation Date:22-Oct-2009
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Microsoft Windows 7

Situation

Is upgrading a ZCM managed Windows XP or Windows Vista device to Windows 7 supported?

Resolution

Upgrading a ZCM managed Windows XP or Windows Vista device to Windows 7 is not supported.  The ZCM agent should be removed from the XP or Vista managed device prior to upgrading to Windows 7.  After the OS is upgraded to Windows 7, the ZCM agent can be installed.   For ZCM support for Windows 7 see TID 7004445 .