Document Viewer Agent does not listen on HTTP port

  • Document ID:7004704
  • Creation Date:20-Oct-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      GroupWise
    • SUSE Products:
      SUSE Linux Enterprise Server

Environment

Products:
Novell GroupWise 8 Support Pack 1
SUSE Linux Enterprise Server 10 Service Pack 2
Novell GroupWise 7 Support Pack 3 Hot Patch 3

Situation

Symptoms:
Document viewer agent HTTP interface does not work and the log levels do not update.

Resolution

Resolution:
Reported to Engineering

Status

Reported to Engineering

Additional Information

Steps to Duplicate:
1. Put /http switch and /loglevel- Verbose switch in the /opt/novell/groupwise/agents/share/gwdva.dva file. Restart Webaccess agent.
2. Document viewer agent does not listen on HTTP port and the HTTP interface from web browser does not launch.
3. The log levels do not change to verbose.