ZLM 7.3 Imaging Halts With "Unknown error 32"

  • 7004652
  • 12-Oct-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7.3 Linux Management - ZLM7.3
SUSE Linux Enterprise Server 11

Situation

While trying to make an image, the following error occurs (sometime during the image process--either in the beginning or sometime before the image process is complete):
Unknown error 32
 

Resolution

The filesystem(s) of the server being imaged contained some corruption (Linux host).  Run a fsck on each filesystem and make the image again.
 
There are many ways to force a fsck on the filesystem.  A few examples follow:
  • shutdown -F ( See man page for more details (man 8 shutdown ))
  • touch /forcefsck then reboot
  • Unmount the filesystem and run fsck against the unmounted device ( See man page for more details (man fsck )) :
    • umount /path/to/device
    • fsck.<filesystem type> /dev/<device> (ie. fsck.ext3 /dev/hdb2)

 

Additional Information

/var/opt/novell/log/zenworks/preboot/novell-pbserv.log reports the following:
Mon Oct 12 13:07:00 2009 -- [LC] open connection, 192.168.2.40
Mon Oct 12 13:07:00 2009 -- [HC] received PROXY_CMD_VERSION
Mon Oct 12 13:07:00 2009 -- [HC] versions: 9, 9, 7200
Mon Oct 12 13:07:00 2009 -- [HC] received PROXY_CMD_STORE_IMAGE
Mon Oct 12 13:07:00 2009 -- [ZENIMGWEB-CSUP] Server GUID is: d95e99d64dc21eb86ea1ff5b44f3ee83
Mon Oct 12 13:07:00 2009 -- [STIF]"/BACKUP/test.zmg", 9
Mon Oct 12 13:07:00 2009 -- [STIF] checking for /BACKUP/test.zmg
Mon Oct 12 13:07:01 2009 -- [STIF] File does not exist.
Mon Oct 12 13:07:01 2009 -- [STIF] storing /BACKUP/test.zmg (3384, 896, 76)
Mon Oct 12 13:07:01 2009 -- [ZIFO] o 2
Mon Oct 12 13:07:01 2009 -- [RWCC] unknown compression command code:  0x7000000 (117440512)  /BACKUP/test.zmg
Mon Oct 12 13:07:01 2009 -- [RIP2] RWCC failure 3, -1251, /BACKUP/test.zmg
Mon Oct 12 13:07:01 2009 -- [STIF] done, /BACKUP/test.zmg, -1251
Mon Oct 12 13:07:01 2009 -- [HC] done, PROXY_CMD_STORE_IMAGE
Mon Oct 12 13:07:01 2009 -- [SCEM] OOB error message, -1251
Mon Oct 12 13:07:01 2009 -- [LC] close connection, 192.168.2.40
Mon Oct 12 13:07:01 2009 -- [ECC] CS

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