Environment
Situation
One of the new features of Platespin Recon 3.7 is the ability to identify the disk type (Local, SAN) for inventoried machines. This includes all supported platforms except IBM AIX.
Another exception to this function is the inability to list attached SAN disks as fiber Channel (FC) storage type for Windows 2003 server platform. This is because Windows 2003 server doesn’t have the required file (hbaapi.mof) which is responsible for identifying the disk type as FC. Therefore, in the properties of inventoried Windows 2003 server, the SAN disk type is listed incorrectly as "Local" under "Storage" tab. This file exists on Windows 2008 server.
Resolution
The work around to address this issue is copying this file from a Windows 2008 server to the Windows 2003 server which has attached SAN drives. Follow the steps listed below to resolve this issue:
2. Edit the file (hbaapi.mof) with wordpad. Remove string “#pragma autorecover” and save it.