POP3 and IMAP authentication fail on GWIA

  • 7004606
  • 06-Oct-2009
  • 27-Apr-2012

Environment

Novell GroupWise 7 Support Pack 3 Hot Patch 3
Novell GroupWise 8 Support Pack 1

Situation

When attempting to test POP3 connectivity to GWIA <TID #10077683>, receiving the following error after entering the password: -Err Login Failed. User authentication is not being passed to the POA.

Resolution

In ConsoleOne | Tools | GroupWise System Operations | Internet Addressing, the check box for userid@Internet domain name must be enabled. Verify that the Post Office Internet Addressing does not overwrite the system preference.

Status

Reported to Engineering

Feedback service temporarily unavailable. For content questions or problems, please contact Support.