POP3 and IMAP authentication fail on GWIA

  • 7004606
  • 06-Oct-2009
  • 27-Apr-2012

Environment

Novell GroupWise 7 Support Pack 3 Hot Patch 3
Novell GroupWise 8 Support Pack 1

Situation

When attempting to test POP3 connectivity to GWIA <TID #10077683>, receiving the following error after entering the password: -Err Login Failed. User authentication is not being passed to the POA.

Resolution

In ConsoleOne | Tools | GroupWise System Operations | Internet Addressing, the check box for userid@Internet domain name must be enabled. Verify that the Post Office Internet Addressing does not overwrite the system preference.

Status

Reported to Engineering