Environment
Products:
Novell GroupWise 7
Novell GroupWise 8
Configuration:
Server name includes "_"
GWIA startup file gwia.cfg has switch "hn" with server name (including "_") as value
Situation
Outbound internet E-Mails to certain domains get rejected
ERROR: "Send Failure: 501 Syntactically invalid Hello argument(s)" in GWIA log
ERROR: "Send Failure: 501 Syntactically invalid Hello argument(s)" in GWIA log
Resolution
- Edit gwia.cfg.
- Correct the switch "hn " by replacing "_" with actual DNS A Record for the mail server.
- Restart GWIA.