Sync Engine wont start, unable to listen on https://localhost:8123

Document ID:7004570
Creation Date:19-Apr-2012
Modified Date:10-Dec-2013
- Micro Focus Products:
  GroupWise
  GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack

Situation

Sync Engine not starting.
Only app-interface logs are updating.
Email is not syncing.
Having problems with adding users to DataSynchronizer.
Error "unable to listen on https://localhost:8123".
netstat -patune | grep 8123 shows the port unused and nothing listening on it
Config engine log says it's unable to connect to the postgresql database

Resolution

Make sure that /etc/hosts contains the following. If not, please add it.
127.0.0.1 localhost
Type ifconfig to make sure interface lo is up. If not, please type ifconfig lo up and press Enter
Restart the server

Cause

Loopback did not start after server was restarted last.

Additional Information

Changing the boot process can help reduce timing issues. If able to start the loopback manually after bootup then there is a timing issue on boot, that is really an OS issue effecting the NIC dirver loading
Try the boot parallel = no option in the /etc/sysconfig/boot file.

Edit the /etc/sysconfig/boot file.
Find the RUN_PARALLEL="yes" line, and change it to "no".
Then save and reboot. If further problems with the loopback not starting are encountered, contact the Operating Systems team at Novell Technical Support for further assistance.