Mails from shared folders shown as Received Items in the "Mailbox Storage Size Information" window

  • 7004506
  • 17-Apr-2012
  • 27-Apr-2012

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

Mails from shared folders shown as Received Items in the "Mailbox Storage Size Information" window
Unable to delete received item from the "Mailbox Storage Size information" window
Items from shared folders with read only rights cannot be deleted and reappear next time the same window is opened.
Current mailbox size is less than the total size of the listed emails in the "Mailbox Storage Size Information" window

Status

Reported to Engineering

Additional Information

Note:
Although a mail form shared folders is included in the Mailbox Storage Size information, its size is not included in the Current mailbox size.

Steps to reproduce:

1. Login to GroupWise client
2. Click on Tools -> Check Mailbox Size
3. In the Mailbox Storage Size information window select Received items
4. In the list of the mails there are items from shared folders
6. Delete one item from a shared folder with Read only access
7. Close the Mailbox Storage Size information
8. Click on Tools->Check mailbox size
9. In the Mailbox Storage Size information window select Received items
10. The same item that was deleted is still listed in the list of received mails

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