Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Database
Situation
Deadlocks occur in the zUserPrimaryDeviceInformation table
Resolution
This is fixed in version 10.2 - see KB 7003225 "ZENworks Configuration Management SP2 (10.2) - update information and list of fixes" which can be found at https://www.novell.com/support