Environment
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 PreBoot Services (PXE)
Situation
DTS.nlm abending server
Abend log ERROR:
EIP in DTS.NLM at code start +00008033h
Access Location: 0xB5C3CD00
The violation occurred while processing the following instruction:
A90C8033 8B10 MOV EDX, [EAX]
A90C8035 8913 MOV [EBX], EDX
A90C8037 C785F4B0FFFF01 MOV [EBP-00004F0C], 00000001
000000A90C8041 0FB695F4B0FFFF MOVZX EDX, byte ptr [EBP-00004F0C]
A90C8048 8895F3B0FFFF MOV [EBP-00004F0D], DL
A90C804E 0FB695F5B0FFFF MOVZX EDX, byte ptr [EBP-00004F0B]
A90C8055 8895F2B0FFFF MOV [EBP-00004F0E], DL
A90C805B 0FB695F6B0FFFF MOVZX EDX, byte ptr [EBP-00004F0A]
A90C8062 8895F1B0FFFF MOV [EBP-00004F0F], DL
A90C8068 0FB695F7B0FFFF MOVZX EDX, byte ptr [EBP-00004F09]
Abend log ERROR:
EIP in DTS.NLM at code start +00008033h
Access Location: 0xB5C3CD00
The violation occurred while processing the following instruction:
A90C8033 8B10 MOV EDX, [EAX]
A90C8035 8913 MOV [EBX], EDX
A90C8037 C785F4B0FFFF01 MOV [EBP-00004F0C], 00000001
000000A90C8041 0FB695F4B0FFFF MOVZX EDX, byte ptr [EBP-00004F0C]
A90C8048 8895F3B0FFFF MOV [EBP-00004F0D], DL
A90C804E 0FB695F5B0FFFF MOVZX EDX, byte ptr [EBP-00004F0B]
A90C8055 8895F2B0FFFF MOV [EBP-00004F0E], DL
A90C805B 0FB695F6B0FFFF MOVZX EDX, byte ptr [EBP-00004F0A]
A90C8062 8895F1B0FFFF MOV [EBP-00004F0F], DL
A90C8068 0FB695F7B0FFFF MOVZX EDX, byte ptr [EBP-00004F09]
Resolution
Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 1, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support