DTS.nlm abends server

  • 7004477
  • 21-Sep-2009
  • 30-Apr-2012

Environment


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 PreBoot Services (PXE)

Situation

DTS.nlm abending server

Abend log ERROR:

EIP in DTS.NLM at code start +00008033h
    Access Location: 0xB5C3CD00

The violation occurred while processing the following instruction:
A90C8033 8B10           MOV     EDX, [EAX]
A90C8035 8913           MOV     [EBX], EDX
A90C8037 C785F4B0FFFF01 MOV     [EBP-00004F0C], 00000001
         000000A90C8041 0FB695F4B0FFFF MOVZX   EDX, byte ptr [EBP-00004F0C]
A90C8048 8895F3B0FFFF   MOV     [EBP-00004F0D], DL
A90C804E 0FB695F5B0FFFF MOVZX   EDX, byte ptr [EBP-00004F0B]
A90C8055 8895F2B0FFFF   MOV     [EBP-00004F0E], DL
A90C805B 0FB695F6B0FFFF MOVZX   EDX, byte ptr [EBP-00004F0A]
A90C8062 8895F1B0FFFF   MOV     [EBP-00004F0F], DL
A90C8068 0FB695F7B0FFFF MOVZX   EDX, byte ptr [EBP-00004F09]


Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 1, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support