Delete - ERRMSG: Blue Screen Stop 0xA on target

  • 7004476
  • 21-Sep-2009
  • 25-Jul-2017

Environment

PlateSpin Protect/Migrate 8.1
PlateSpin Protect/Migrate 8.0
PlateSpin Protect/Migrate 8.0.1

Situation

This article discusses information regarding the STOP: 0x0000000A error during the reboot of Target Machine of a conversion.

Resolution

During the Target Machine it may either go into a reboot loop or display a Stop: 0x0000000A error.

 

Confirmation:

Check first in the information of the source server and look to see if a program is listed called "OSA IPMI Driver".  If this is the case then this driver being active on other hardware of any kind will cause this Blue Screen.

 

Reboot Loop:

If the Target Machine is rebooting constantly this is common due to a registry setting which tells Windows to reboot on Blue Screen.  This can be stopped so that you can confirm the Blue Screen code using the following steps:

  1. Boot the Target Machine into WinPE.
  2. Once the Target Machine asks for the URL use "Ctrl" + "C" to abort the batch job.
  3. Launch the Windows Registry Editor using the "regedit" command.
  4. Highlight the 'HKLM_LOCAL_MACHINE' registry hive.
  5. From the 'File' menu select 'Load Hive' and pick the following file:
    • C:\Windows\System32\config\system
    • ** This path assumes that you have Windows installed to a Windows folder on a 'C' drive.
  6. It will ask you to name it.  This name does not matter as it is just a temporary name to give the hive so it can be represented under the 'HKLM_LOCAL_MACHINE'.
  7. Expand the temporary name and go to the key 'Select'.
  8. Look for which Control Set is the 'Current' one.
  9. Go to that Control Set and expand it, then expand 'Control', then go to the 'CrashControl' key.
  10. Change the 'AutoReboot' entry from '1' to '0' and this will make it not automatically reboot on Blue Screen anymore.
    • ** Note: This does not yet mean that the registry has been saved.  You must continue with these steps to save the registry.
  11. Highlight the temporary name and from the 'File' menu select the 'Unload Hive' option.
  12. The registry has now been saved and you can reboot and see the Blue Screen.

 

OSA IPMI Driver Problem:

If the Source Machine was found to have the OSA IPMI Driver then you can use the following steps to disable that driver from booting:

  1. Boot the Target Machine into ISO
  2. Once the Target Machine asks for the URL use "Ctrl" + "C" to abort the batch job.
  3. Launch the Windows Registry Editor using the "regedit" command.
  4. Highlight the 'HKLM_LOCAL_MACHINE' registry hive.
  5. From the 'File' menu select 'Load Hive' and pick the following file:
    • C:\Windows\System32\config\system
    • ** This path assumes that you have Windows installed to a Windows folder on a 'C' drive.
  6. It will ask you to name it.  This name does not matter as it is just a temporary name to give the hive so it can be represented under the 'HKLM_LOCAL_MACHINE'.
  7. Expand the temporary name and go to the key 'Select'.
  8. Look for which Control Set is the 'Current' one.
  9. Go to that Control Set and expand it, then expand 'Services, then go to the  'IPMI' key.
  10. Change the 'Start' entry to '4' and this will tell Windows not to load this driver automatically on boot.
    • ** Note: This does not yet mean that the registry has been saved.  You must continue with these steps to save the registry.
  11. Highlight the temporary name and from the 'File' menu select the 'Unload Hive' option.
  12. The registry has now been saved and you can reboot into Windows.