Inventory fails to read container assigned roll-up policy

  • 7004471
  • 21-Sep-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Inventory

The effective search policy is configured to search up to the associated container

The server policy package containing a inventory roll-up policy is associated to the container containing the inventory server's NCP server object.

Situation

Changes

The setup has been upgraded from ZENworks for Desktops 4 to ZENworks Desktop Management 7

Symptoms
ERROR:
"...
Error 609: The Roll-Up Policy is not configured with policy assigned to the
container
..."
Inventory roll-up does not work.


Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

Workaround

Configure the effective search policy to a different search type than Associated Container

Additional Information

Root Cause:

The inventory service does not handle the search type Associated Container correctly.

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