Environment
Novell ZENworks 10 Configuration Management
Situation
Using the Collection Data Form in the Configuration> Manage Zone Settings>Inventory, to gather demographic data, e.g., Name, Email, Phone. After the user inputs this information the Telephone field is still blank, when viewed in the detailed inventory page for the device.
Resolution
At the end of the Collection Data Form is an option called Workstation Phone. This is what fills the Telephone field in the device detailed inventory, not the Phone.