GW install fails if user doesn't exist at the Organization level

  • 7004376
  • 04-Sep-2009
  • 27-Apr-2012

Environment

Novell GroupWise 8 Support Pack 1

Situation

When doing a new system create or a system update with a user who only exists in an Organizational Unit, the install will fail when trying to authenticate.  The error returned is a -601 No Such Entry.  A LAN trace shows that the install never searches below the Organization

Resolution

This has been reported to engineering.  The workaround is to use a user object that exists in the Organization.

Additional Information

com.novell.gw.api.directory.edir.EdirAuthenticationException: (Error -601) The object name entered could not be found in the context specified. Refer to Help for all listings of possible causes and solutions.

at com.novell.gw.api.directory.edir.EdirectoryConnection.authenticate(Unknown Source)

at com.novell.gw.api.install.InstallConnectionProvider.authenticate(Unknown Source)

at com.novell.gw.api.install.InstallUtilities.authenticate(Unknown Source)

Caused by: com.novell.admin.common.exceptions.UniqueSPIException: (Error -601) The object name entered could not be found in the context specified. Refer to Help for all listings of possible causes and solutions.

at com.novell.admin.common.exceptions.UniqueSPIException.newException(UniqueSPIException.java:102)

at com.novell.admin.ns.nds.jclient.NDSNamespaceImpl.resolveSPIException(NDSNamespaceImpl.java:5332)

at com.novell.admin.ns.nds.jclient.NDSNamespaceImpl.authenticate(NDSNamespaceImpl.java:3768)

... 3 more

Caused by: novell.jclient.JCException: resolve -601 ERR_NO_SUCH_ENTRY

at novell.jclient.JCContext.resolve(Native Method)

at novell.jclient.JCContext.resolve(JCContext.java:944)

at com.novell.admin.ns.nds.jclient.NDSNamespaceImpl.authenticate(NDSNamespaceImpl.java:3747)

... 3 more