Error "Failed trying to open the domain" while connecting to domain database through linux ConsoleOne

  • 7004365
  • 03-Sep-2009
  • 10-Oct-2014

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell Open Enterprise Server (Linux)
SUSE Linux Enterprise Server 10

Situation

Symptoms:
Error "Failed trying to open the domain" while connecting to domain database through linux ConsoleOne
Unable to connect to the domain database through linux ConsoleOne
ConsoleOne running on Windows workstation can connect to same domain database.
 
Configuration:
Domain directory was located on a NSS volume on the linux server
GroupWise agnets were running with the root user credentials
 

Resolution

In this scenario, ConsoleOne was running with non-root user privilege whereas GroupWise agents were running with the root user privilege.
 
Make sure that the ConsoleOne should be running with the same user credentials as that of the GroupWise agents.

Additional Information

Notes:
For more information on how to run GroupWise agents with a non-root user privilege follow the following TID
 
Also check the following TID for the related issue
 
 
 

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