ZENworks Patch Management Agent for Windows 6.4 Service Pack 2

  • Document ID:7004362
  • Creation Date:02-Sep-2009
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Patch Management

Environment

Novell ZENworks Patch Management 6.4 - ZPM6.4

Situation

Service Pack 2 (SP2) for the ZPM Update Agent is for Linux/Unix/Mac and Windows. It contains the latest enhancements and defects fixes that stabilizes the Agent to increase performance and reliability.

Applies To: PatchLink Update Agent 6.4


What's New
  • Linux/UNIX/Mac Update Agent
    • Patch and Remediation support for IBM AIX 6.1
    • Patch and Remediation support for HP-UX 11.31
    • Patch and Remediation support for RHEL 5 x86 and x86_64
  • Windows Update Agent
    • Subnet Mask is added into Inventory for all adapters
    • Hardware Class are normalized to help with reporting
What's Fixed

Defect ID
Component
Summary
55981LUM Update AgentLUM Agent on Mac OSX Reports Service Inventory With Memory Address and PID
55982LUM Update AgentLUM: Unable to resolve dirty R status after rebooting the Red Hat 5 Server.
56589LUM Update AgentLUM Agent: HP-UX 11.31 - Default BOOTDIR set to non-existent directory
57124LUM Update AgentLUM Agent: DAU NICE VALUE for Unix Agent Interpreted Incorrectly On Solaris
62113LUM Update AgentLUM Agent: DAU NICE VALUE for Unix Agent Interpreted Incorrectly On Solaris
64416Windows Update AgentDAgent doesn't start when Altiris is in memory
64573Windows Update AgentDAgent x64 can trans-code UTF-8 inventory strings to ANSI
64574Windows Update AgentInventory Collector can produce unprintable characters when a Display Name is blank
65208Windows Update AgentDAgent File Version may not be found on improperly compiled files
66297Windows Update AgentMCEScan may not produce current patch status
70071Windows Update AgentMCEScan may not download the correct wsusscn2.cab when modified
70335Windows Update AgentDAgent doesn't allow OSPacks to cache on proxies
72284Windows Update AgentMCEScan may not communicate through an authenticated proxy
73104Windows Update AgentENVPrep cannot delete registry keys on Windows 2008 x64
73105Windows Update AgentENVPrep is not installed to the correct location on Windows 2008 x64
73106Windows Update AgentMCEScan may read the wrong registry settings on Windows 2008 x64

Resolution

Installation

What new content will I see in my Vulnerabilities Page?

Patch Name
Description
Release Date
C - ZENworks Patch Management Update Agent Upgrade for Linux/Unix/Mac from 6.0 or higher to 6.4283 (See Notes)Patch is designed to be deployed from the Update Server Web UI to upgrade your existing Update Agent for Linux/Unix/Mac to version 6.4283. 4/20/2009
B - ZENworks Patch Management Update Server 6.4 Service Pack 2Patch is designed to be installed on the Update Server 6.4. Update will replace the Agent Installers Page with the latest version of the Agent.4/20/2009
C - ZENworks Patch Management Update Agent Upgrade for Windows from 6.0 or higher to 6.4.2.420 (QFE) (See Notes)Patch is designed to be deployed from the Update Server Web UI to upgrade existing Update Agents for Windows to version 6.4.2.4208/28/2009
B - ZENworks Patch Management Update Agent 6.4 SP2 Server Side Update (QFE) (See Notes)Patch is designed to be installed on the Update Server 6.4. Update will replace the Agent Installers Page with the latest version of the Agent.8/28/2009


Installing the Server Side Patch

The Novell ZPM Update Server 6.4 SP2 will install the LUM Update Agents that are mentioned in this article, see the following to install the Windows Agent installers.
  1. Install Update Server 6.4 SP2 on the Update Server
  2. Download the compressed archive using this link and extract on the Update Server
  3. Launch the executable and complete the dialogues

Note: If an error is encountered during installation, please view the Known Issues section for details.

Installation Notes
Linux/Unix/Mac
  • This patch will upgrade previous Agent versions 6.0 to 6.4283
  • Deploying this to a system that doesn't meet the requirements may result in the Agent going off-line; fixing it will require manual intervention.
  • Automatic installation uses the "at" subsystem to run the upgrade detached from the running Agent.
  • Automatic installation will normally "complete" successfully before actually upgrading the Agent. The actual installation is scheduled with "at" for "now + 2 minutes." When the actual upgrade is complete, a DAU will occur, and the server will become aware of the change.
  • The new Agent will run out of the "patchagent" directory; some earlier versions ran out of a different directory.

Windows
  • The installers will upgrade Agent version 6.0 to 6.4.2.420
  • The Device Installers page is changed to reflect a new naming convention to help find the correct installer
  • Starting with this release the Windows Agent 6.4.2.420 or higher will no longer support Windows 98 SE or Windows NT, all other Operating System support is unchanged.

Additional Information

Known Issues

Installer

An error may be encountered stating the following:

Line -1:
Error: The requested action with this object has failed.

  1. This may occur if a server configuration is incorrect. To correct this issue:
  2. Open the Internet Information Services (IIS) Manager.
  3. Drill down to the UpdateStorage virtual directory in the PatchLink Update Server website.
  4. Right click and choose Properties on the 00000000-0000-0000-0000-000000000000 directory.
  5. Under the HTTP Headers tab, place a check in the box for Enable content expiration and click OK.
  6. Right click and choose Properties on the OSPacks directory.
  7. Under the HTTP Headers tab, place a check in the box for Enable content expiration and click OK.
  8. Re-run the PatchLink Update Agent 6.4 SP2 installer to properly apply the patch.

Linux/Unix/Mac
  • See Novell ZPM Update 6.4 SP2 Release Notes.
  • An upgrade patch for existing Novell ZPM Update Agents on Windows is being developed