Find Software report is reporting back unexpected results

  • 7004282
  • 21-Aug-2009
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5
 

Situation

Find software report within the Web Console returns many more software components than expected.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 20 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 20 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Additional Information

The reason is that as each workstation is deleted we enter in a date value of the deleted component within the IsDeleted column within the workstaion record.  The find report should only be returning any component with a Null value within the IsDeleted field, at this time however we are returning all values including deleted components.

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