Restore failed to restore the backup data. Error 101002007

  • 7004244
  • 20-Aug-2009
  • 26-Apr-2012


Novell Access Manager 3.0.3
Novell Access Manager 3.1


Access Manager Environment was upgraded from 3.0 SP3 to 3.1 SP1
Regular backups where taken.
A restore needed to be done on a clean installed 3.1 SP1 system.
The restore failed with the following error:
101002007 Restore failed to restore the backup data.
It was found that the nidsIconURL attribute was missing causing the error seen.

The reason for this is that nidsIconURL was available in 3.0, but isn’t in 3.1 anymore.
As the backup file contains objects with that attribute, we need to add it manually for now.


Buh has been submitted to engineering.
As a workaround the attribute can be added.
Enter iManager and go to the schema options. Create a new attribute:
Name: nidsIconURL
Syntax: caseIgnoreString
Flags: Single Valued.

After the attribute has been created, go to „Add Attribute“ and select the class nidsAccessSettings. Add nidsIconUrl from the „Available Optional Attributes“ to the „Optional Attributes“.

Additional Information

This will only occur when Access Manager was upgraded from 3.0 to 3.1 and a restore is needed.