ZDM workstation import/removal fails when LDAP "Disallow anonymous simple bind" is set

  • 7004169
  • 11-Aug-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Automatic Workstation Import
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Automatic Workstation Removal

Situation

The automatic workstation import and removal services do not work when pointedto an LDAP server that has "Disallow anonymous simple bind" set.  The servicestarts but is unable to import or remove workstations.  The issue seems to bethat the service is unable to read the policies from eDirectory.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 1, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
 
If the anonymous simple binds are disabled or anonymous binds are configured to use a proxy user, the username and password to be used by the AWSI service must be supplied in the /etc/opt/novell/zenworks/zdm/novell-zdm-awsi.conf file in the following format:
 
LDAPUser=cn=username,o=novell
LDAPPassword=password

Additional Information

This TID only applies to SLES/OES servers.
NetWare and Windows Servers running AWSI do not use LDAP for this process.

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