Deleted and purged mails from GroupWise mailbox are sometimes not cleaned from a mobile device.

  • 7004151
  • 13-Apr-2012
  • 10-Dec-2013

Environment

Novell Data Synchronizer Mobility Pack 1.2
Novell Data Synchronizer Mobility Pack 1.1
Novell GroupWise 2012
Novell GroupWise 8

Situation

When you delete mails from a GroupWise mailbox, the deletion process is synced on a mobile device and mails are moved into a phone`s Trash folder. Sometimes if you empty the GroupWise Trash from a client, mails are not removed from the phone`s Trash folder.

Resolution

A fix will be available in the 1.2.4 update of the Mobility pack.

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