NDPSM can't find volume

  • 7004104
  • 05-Aug-2009
  • 26-Apr-2012

Environment

Novell NetWare 6.5
Novell Distributed Print Services (NDPS)
Novell iPrint for NetWare

Situation

When loading the Print Manager, the following message is displayed: 
"The NDPS Manager's database resides on volume 'xyz'.  The database for the NDPS Manager is not on this file server or the volume containing the database is not mounted.  The database must be moved to a mounted volume on this file server to continue."

When choosing to move the database, a list of volumes is presented to choose from.  However, the volume configured for the Print Manager is not listed as an option.

Resolution

1. On the System Console, type "DSREPAIR -A" without quotes and press Enter
2. Scroll down to "Advanced options menu" and press Enter
3. Scroll down to "Check volume objects and trustees" and press Enter
4. Exit DSREPAIR
5. Load the Print Manager.

Additional Information

Formerly known as TID# 10100963

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