Internet explorer cannot display this web page error thru BorderManager 3.9

Document ID:7004102
Creation Date:05-Aug-2009
Modified Date:26-Apr-2012
- Micro Focus Products:
  BorderManager

Environment

Novell BorderManager 3.9 Support Pack 2
Internet explorer 7
Firefox 3.x

Situation

When SSL authentication is enable on BorderManager, if the first request is a https site, firefox will show the login page but Internet explorer will show the error:

If the first request is a http site, for example https://www.novell.com/, both browsers will show the login page.

Resolution

This is how IE7 works. What customer sees with IE7 is normal. Microsoft changed the way IE7 handles a 302 Move reply code when using a CONNECT request. Firefox will just issue another one to get the login page but IE7 will not, it will simply ignore it and it will show the error page.

Taking a lan trace on the pc using IE7 and Firefox will show this behavior.

This behavior is also documented here:

http://blogs.msdn.com/askie/archive/2009/06/18/change-in-behavior-with-internet-explorer-7-and-later-in-regard-to-connect-requests.aspx