Device keeps on prompting for password though correct password is being typed

  • 7004062
  • 22-Oct-2013
  • 10-Dec-2013

Environment

Novell Data Synchronizer Mobility Pack 1.2.5.299

Situation

Device keeps on prompting for password though correct password is being typed

Resolution

It is possible that for some reason the password is stored in the bad cache on the Mobility Server. Please restart datasync by typing rcdatasync restart to clear the bad password cache list and see if it works.