Creating a license record takes a very long time to complete

  • 7004031
  • 30-Jul-2009
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

Creating a license record in the Asset Management tab takes a very long time to finish.  It can seem to hang for minutes or even hours.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 19 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 19 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

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