Inventory and WOL service do not start after installing ZDML7SP1_IR4a

  • Document ID:7003975
  • Creation Date:27-Jul-2009
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1

Situation

Installing ZENworks 7 Desktop Management Support Pack 1 Interim Release 4a

After installation, Wake-On-LAN and Inventory services will not start, even if server is rebooted.

Resolution

Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 4b, available at https://download.novell.com/Download?buildid=3wTSDvAiSgw~ - use this to install on new servers.
 
Workaround, if IR4a has been installed:
  1. Run the following command at the bash prompt to refresh the LDAP server:
    ldapconfig -R
  2.  Run the following command to start the Inventory service
    /etc/init.d/novell-zdm-inv start
  3. Run the following command to start the Wake-on-LAN service
    /etc/init.d/novell-zdm-wol start

Additional Information

The cause of the problem is that the changes made by the ZENworks installer to the Novell eDirectory LDAP SSL settings have not yet been effected.