Error: "Post Office cannot be found" while trying to login

  • 7003972
  • 25-Jul-2009
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 8
Microsoft Windows Server 2003

Situation

Users are unable to login to GroupWise Post Office
After trying for 15-20 times users get login
Error "Post Office cannot be found" while trying to login
The database facility reported error [8200] on userxxx.db can be seen in Post Office log
ERROR: "The database facility reported error [8200] on userxxx.db"
Post Office cannot be found during login
Realtime virus scanner scanning the Post Office and Domain directories

Resolution

Exclude Domain and Post Office directory from antivirus scanning