Performance Profiles Stop Storing Data

  • 7003889
  • 16-Jul-2009
  • 11-Jul-2012

Environment

Business Service Manager 4.0
Business Service Manager 4.5

Situation

All the performance profiles such as Service Levels, Element Condition Change etc. stop storing the data if the profile retention period is changed.

Resolution

After changing the profile retention period, restart managed objects formula process. You don't have to stop image server and database server. Once the formula server is restarted, you should see the recording of data.