"Log file(s) xxxx bytes! Please check remaining disk space and delete log files from the system" Error reported in Admin Console

  • 7003723
  • 01-Jul-2009
  • 26-Apr-2012

Environment

Novell Access Manager 3.1 Linux Access Gateway
Novell Access Manager 3.1 Access Administration
Novell Access Manager 3.1 SSLVPN Server
Novell Access Manager 3.1 Linux Novell Identity Server
Novell Access Manager 3.1 Windows Novell Identity Server

Situation

Access Manager 3.1 setup and working fine. Occasionally, the message below appears in AdminConsole Server Alerts.

"Log file(s) xxxx bytes! Please check remaining disk space and delete log files from the system"

For example, there is an alert for the log file size "1,576,898,737" at 6/25 13:45. Looking through the file system, there are no references to log files of that size. The Linux DF command shows that there is more than 80% of disk space left, and the find command showing the largest files on the file system do not show anything larger than 1GB.

Resolution

Clean files from the /var/opt/novell/tomcat/logs and/or opt/novell/nids/lib/webapp/WEB-INF/logs directories.

Every 5 minutes, the IDP/ESP runs checks on the IDP/ESP log files to make sure that they are not growing too large, so this
message has nothing to do with disk space on the system. If our check indicates that the aggregate log files exceed 1GB in size (hard coded value). In our case, the combined logs files in these directories exceeded 1GB