There was an error processing your credentials: No claims were produced.

  • 7003708
  • 30-Jun-2009
  • 26-Apr-2012

Environment

Novell Access Manager 3.1 Linux Novell Identity Server
Novell Access Manager 3.1 Linux Access Gateway
Microsoft ADFS on Windows 2003R2

Situation

ADFS as the Identity Provider (IDP)
Access Manager as the Service Provider (SP)
Used Microsoft ADFS Step-By-Step Guide to configure ADFS

When trying to provision a user into a local directory store, the following error is displayed in the browser and provisioning fails:

Resolution

To fix this error, you need to enable the User Principal Name which is disabled by default.  Enable this option on "Microsoft's ADFS Server -> Federation Service -> Trust Policy -> Partner Organizations -> Resource Partners -><Your Selected Resource."