PXE stops working after upgrade or patch

  • 7003706
  • 30-Jun-2009
  • 28-Nov-2013

Environment

Novell ZENworks Configuration Management Imaging

Situation

PXE no longer works after any of the following:
  • Upgrading to ZENworks 10.2
  • Upgrading to another version of ZENworks
  • Applying an imaging patch
  • Rebooting the imaging server
The following error is seen on the PXE booting device:

ERROR: pxe-e53 no boot file name received.

Resolution

During the upgrade, the Proxy DHCP service is changed backed to manual.

On Linux, the novell-proxydhcp service is off by default. This means that a reboot for any reason will cause the service to be off when the server comes back up.

Windows:
  1. Load the services snapin
  2. Check the Novell Proxy DHCP Service is running
  3. Set to automatic
Linux:
  1. Right click Desktop and select Open in Terminal
  2. Run this command to check if the service is running:
    /etc/init.d/novell-proxydhcp status
  3. Run this command to start it if it isn't running:
    /etc/init.d/novell-proxydhcp start
  4. Run one of the following commands to make it run at start up:
  • chkconfig -a novell-proxydhcp
  • chkconfig novell-proxydhcp on