Rules-based imaging fails after upgrade to ZDM7 SP1 IR3a

Document ID:7003686
Creation Date:29-Jun-2009
Modified Date:30-Apr-2012
- Micro Focus Products:
  ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 PreBoot Services (PXE)
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging

Situation

Workstation does not get automatically imaged, when using Imaging Rules, after upgrade to ZENworks Desktop Management Service Pack 1 Interim Release 3a

Workstation information shows as blank/zero in zenpxe.log
Dumping Workstation Information:
    WorkstationInformation.signature ............ ZENWSINF
    WorkstationInformation.version .............. 5
    WorkstationInformation.length ............... 3640
    WorkstationInformation.Chipset ..............
    WorkstationInformation.Video ................
    WorkstationInformation.Network ..............
    WorkstationInformation.Soundcard ............
    WorkstationInformation.Diskcontroller .......
    WorkstationInformation.BiosAssetTag .........
    WorkstationInformation.BiosSerialNumber .....
    WorkstationInformation.HarddriveSizeMB ...... 0
    WorkstationInformation.RAM .................. 0
    WorkstationInformation.MACAddress............
0000:0000:0000:0000:0000:0000
    WorkstationInformation.ipAddress ............ 0.0.0.0
    WorkstationInformation.BootMedia ............ 0
    WorkstationInformation.zenPartitionType...... 0x00

Errors in dts.log
(000008d8): Func Called - CheckZenMenuLarge
(000008d8): WritePXEPrebootWork : Got final packet
(000008d8): CheckZenMenu : DSOpaqueLen is (Len: 0)
(000008d8): CheckZenMenu : ZISD check failed
(000008d8): Entering - UnpackZenHW
(000008d8): PXE_HARDWARE_SIGNATURE invalid.
(000008d8): Exiting * UnpackZenHW

Resolution

To obtain a hot patch with the fix for this problem, follow the instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support