GroupWise Agents go defunct while shutting down

  • 7003572
  • 17-Jun-2009
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 8
Novell Open Enterprise Server 2 (OES 2) Linux

Configuration:
GroupWise Directories on NSS Volume

Situation

GroupWise Agents go defunct while shutting down
GroupWise Agents do not shut down properly
GroupWise Agents status shows dead after it is shutdown using a "rcgrpwise stop" command or a "kill" command
"rcgrpwise status" shows dead after doing a "rcgrpwise stop"
"ps -aux | grep gwmta" or "ps -aux | grep gwpoa" or "ps -aux | grep gwia" shows defunct

Resolution

This was an issue with GroupWise 8 without any Support Pack. Please download and apply the latest Support Pack for GroupWise 
 
Please follow the steps in the following link to apply GroupWise Support Pack

https://support.microfocus.com/kb/doc.php?id=3215004&sliceId=2&docTypeID=DT_TID_1_1&dialogID=64172548&stateId=0 0 64168637 0 64168637

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