Remote Diagnostics shows incorrect memory amount

  • 7003567
  • 17-Jun-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Remote Management
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Inventory

Situation

The memory amount in Remote Diagnostics is calculated incorrectly. 

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

Additional Information

Remote Diagnostics are obtained by right clicking on a workstation in Consoleone, then clicking on Actions, then Diagnostics.  

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