Error: Create Print Manager Failure or unable to manage iPrint using iManager

  • Document ID:7003554
  • Creation Date:16-Jun-2009
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      iPrint

Environment

Novell iPrint for Linux
Novell iPrint for Linux Open Enterprise Server Support Pack 2
Novell iPrint for Linux Open Enterprise Server Support Pack 2 Print Manager
Novell iPrint for Linux Open Enterprise Server Support Pack 1

Situation

Any of the following 4 errors can occur when attempting to create or manage iPrint objects using iManager.

Error:  Create Print Manager Failure
com.novell.admin.common.exceptions.UniqueSPIException: (Error -613) An attribute value being added to an object might be incorrect or the value is pointing to an object that does not exist in the tree.

Error:  Create Print Manager Failure
java.net.SocketException: Connection reset
IPP Error: 0x1007

Diagnose Connection
  
Internal Server Error
IPP Error: 0xF01F4
HTTP Error: 500

Resolution

Using iManager perform following steps :-
  1. Login to iManager as admin or equivalent account.
  2. Go to Directory Administration | Modify Object.
  3. Browse and Select your LDAP Server. (Note : The LDAP Server specified in the ldaps:// URL within the /etc/opt/novell/iprint/httpd/conf/iprint_ssl.conf file should be selected)
  4. Go to Other tab.
  5. Under Valued Attributes list select the ldapBindRestrictions attribute and click on Edit.
  6. Change the value to 0.
  7. Save and Exit.
  8. Unload and reload nldap. (Note : On the ldap server terminal window, type nldap -u to unload nldap and nldap -l to load nldap)
You may otherwise use ConsoleOne to accomplish the same: 
 
  1. Login to ConsoleOne as admin or equivalent account.
  2. Browse and Select your LDAP Server. (Note : The LDAP Server specified in the iprint_ssl.conf file should be selected)
  3. If you see a Restriction Tab then click on the Page Options which is located at the bottom left corner and then disable the Restrictions Tab.
  4. Click on Other tab.
  5. Select and Modify ldapBindRestrictions attribute.
  6. Change the value to 0.
  7. Save and Exit.
  8. Unload and reload nldap. (Note : On the ldap server terminal window, type nldap -u to unload nldap and nldap -l to load nldap)