Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Deployment
Situation
Unable to create a custom deployment package.
ZCC.log ERROR:
Exception occured
com.novell.zenworks.deployment.ExtractorPacksException: Exewrap returned error code: 139
at com.novell.zenworks.deployment.CreateExtractorPacksUtil.interrogateExtractorPack(CreateExtractorPacksUtil.java:1745)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.Controller.getInterrogatedValue(Controller.java:477)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.Controller.getInterrogatedStringValue(Controller.java:464)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.Controller.getSelectedServerString(Controller.java:146)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.ServerPage.loadData(ServerPage.java:52)
at com.novell.zenworks.fw.web.internal.layout.Wizard.loadNextPage(Wizard.java:383)
at com.novell.zenworks.fw.web.internal.layout.Wizard.nextButton_Click(Wizard.java:345)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
ZCC.log ERROR:
Exception occured
com.novell.zenworks.deployment.ExtractorPacksException: Exewrap returned error code: 139
at com.novell.zenworks.deployment.CreateExtractorPacksUtil.interrogateExtractorPack(CreateExtractorPacksUtil.java:1745)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.Controller.getInterrogatedValue(Controller.java:477)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.Controller.getInterrogatedStringValue(Controller.java:464)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.Controller.getSelectedServerString(Controller.java:146)
at com.novell.zenworks.admin.pages.deployment.wizards.editpackage.ServerPage.loadData(ServerPage.java:52)
at com.novell.zenworks.fw.web.internal.layout.Wizard.loadNextPage(Wizard.java:383)
at com.novell.zenworks.fw.web.internal.layout.Wizard.nextButton_Click(Wizard.java:345)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Resolution
Make sure that the following files have not been moved from the default directories.
Files:
PreAgentPkg_Agent.exe
PreAgentPkg_agentComplete.exe
SatelliteServer.bin
Windows:
%ZENWORKS_INSTALL%\program files\novell\zenworks\install\downloads\setup\_all
%ZENWORKS_INSTALL%\program files\novell\zenworks\install\downloads\setup\x86
%ZENWORKS_INSTALL%\program files\novell\zenworks\install\downloads\setup\x86_64
Linux:
opt/novell/zenworks/install/downloads/setup/_all
opt/novell/zenworks/install/downloads/setup/x86
opt/novell/zenworks/install/downloads/setup/x86_64
These default packages are needed to create the custom packages.
Files:
PreAgentPkg_Agent.exe
PreAgentPkg_agentComplete.exe
SatelliteServer.bin
Windows:
%ZENWORKS_INSTALL%\program files\novell\zenworks\install\downloads\setup\_all
%ZENWORKS_INSTALL%\program files\novell\zenworks\install\downloads\setup\x86
%ZENWORKS_INSTALL%\program files\novell\zenworks\install\downloads\setup\x86_64
Linux:
opt/novell/zenworks/install/downloads/setup/_all
opt/novell/zenworks/install/downloads/setup/x86
opt/novell/zenworks/install/downloads/setup/x86_64
These default packages are needed to create the custom packages.