Environment
Products:
Novell Open Workgroup Suite (NOWS)
Novell Open Workgroup Suite Small Business Edition (NOWS SBE)
Novell Open Enterprise Server 2 (OES 2) Linux
SUSE Linux Enterprise Server 10
Configuration:
MailScanner installed and configured with NOWS
Situation
MailScanner status shows dead
MailScanner status shows dead but process is running and working fine
"ps -aux | grep MailScanner" shows MailScanner processes but "rcMailScanner status" shows dead
Resolution
Reported to Engineering
Workaround Steps:
- Connect to the server using a putty session or launch Shell Konsole or connect to any terminal.
- Type cd /etc/init.d/ and press Enter.
- Make a copy of the MailScanner script by typing cp MailScanner MailScannerbak .
- Type vi /etc/init.d/MailScanner and press Enter.
- Scroll to the very bottom of the file and search for the following line
checkproc -p $mspid /usr/sbin/MailScanner - Change the above line to following
checkproc -p $mspid MailScanner - Save the file and exit.
- Type rcMailScanner status and it should show running.