"SystemUpdateRefreshHandler threw an exception: Illegal characters in path" on Vista workstations

  • 7003464
  • 06-Jun-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Microsoft Windows Vista

Situation


ERROR:"SystemUpdateRefreshHandler threw an exception: Illegal characters in path"  in the messages section of the device properties within ZCC.

zmd-messages.log
shows error:

[DEBUG] [02/12/2009 09:51:29.131] [1696] [ZenworksWindowsService] [47] [] [RefreshMgr] [] [(Thread=47; SessionId=999; RefreshType=GeneralRefresh) Handler SystemUpdateRefreshHandler threw an exception: Illegal characters in path.] [] []
[DEBUG] [02/12/2009 09:51:29.132] [1696] [ZenworksWindowsService] [47] [] [RefreshMgr] [] [   at System.IO.Path.CheckInvalidPathChars(String path)
  at System.IO.Path.Combine(String path1, String path2)
  at Novell.Zenworks.SystemUpdate.UpdateStatusReader.updateIsComplete(String uid, UpdateStatus& status, StatusMessage& message, String& details)
  at Novell.Zenworks.SystemUpdate.UpdateStatusReader.updateIsCompleteAndReported(String uid)
  at Novell.Zenworks.SystemUpdate.UpdateStatusReader.readPersistedStatuses()
  at Novell.Zenworks.SystemUpdate.SystemUpdateModule.readPersistedUpdateStatuses()
  at Novell.Zenworks.SystemUpdate.SystemUpdateModule.Refresh(Session session, RefreshContext context, RefreshResults results)
  at Novell.Zenworks.Zmd.Refresh.RefreshManager.NotifyRefreshHandlers(Session session, RefreshContext context, RefreshSummary summary, Vertex() nodes)] [] []

Resolution

This is fixed in version 10.2 - see KB 7003225 "ZENworks 10 Configuration Management with SP2 (10.2)" which can be found at https://www.novell.com/support

Additional Information

This issue does not affect XP workstations

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