Tablet PC constant refresh after launching desktop items

  • Document ID:7003460
  • Creation Date:05-Jun-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2

Situation

ZCM pushing down web pages and executables to the Tablet PC's desktop. Periodically when launching these bundles, a constant refresh will happen upon shutdown of the Tablet PC.

Resolution

This is fixed in version 10.2 - see KB 7003225 "ZENworks 10 Configuration Management 10.2" which can be found at https://www.novell.com/support

Additional Information

Errors from zmd-messages.log:
Exception causing location name https://10.128.10.54/zenworks-registration/registration to be marked Bad: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object() parameters)
   at Novell.Zenworks.Registration.Schema.RegistrationService.registerDevice(RegisterRequest RegisterRequest)
   at Novell.Zenworks.Registration.RegistrationManager.CallDeviceRegistrationService(String uri, RegisterRequestDeviceInformation info, Boolean tryNewGuid)
   at Novell.Zenworks.Registration.RegistrationManager.RegisterDevice(IService() services, String key, String data)] [] []

[Received exception adding progress to user session (349077): Failed to connect to an IPC Port: The system cannot find the file specified.
 

Server stack trace:
   at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout)
   at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout)
   at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at (0):
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Novell.Zenworks.NotifyIcon.Remoting.IZenIconUIServer.AddProgress(ITaskSetProgress progress)
   at Novell.Zenworks.NotifyIcon.Module.ZenNotifyIcon.AddProgress(Session session, ITaskSetProgress progress)] [] []