How to determine the closest server rules as seen by the managed agent

Document ID:7003441
Creation Date:03-Jun-2009
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3

Situation

How can you inspect settings at a managed device to know what the device will use for closest servers?

Resolution

In 10.3 run zac zc -l

In 10.2.x run zac zeninfo . The resulting files will include agentCacheInfo\zmd\ZenCache\index.html . Open that file in a browser. Find the link for Service_Web_* and click on the link. The order of the services should represent the order of closest servers that the device will try. For example:

Server Roles:
Name: Content
         https://zcm.novell.com:80/zenworks-content/
         http://192.168.0.77:80/zenworks-content/
         http://zcm2.novell.com:80/zenworks-content/
         http://192.168.0.78:80/zenworks-content/

Additionally, the order of the services listed in debug zmd-messages.log should reflect the closest server rules.