Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Situation
User assignments not seen randomly. Or, conversely, users still see assignments after the assignment was removed. Refresh has not updated assignments.
ERROR (from zmd-messages.log):
[DEBUG] [01/07/2009 16:27:13.576] [1304] [ZenworksWindowsService] [26] [] [AssignmentManager] [] [GetEffectiveAssignments took: 250 ms] [] []
[DEBUG] [01/07/2009 16:27:13.576] [1304] [ZenworksWindowsService] [26] [] [AssignmentManager] [] [Unexpected exception during refresh:
System.NullReferenceException: Object reference not set to an instance of an
object.
at
Novell.Zenworks.AssignmentManager.AssignmentManager.ProcessForSpecialChars(Assignment()assignments)
[DEBUG] [01/07/2009 16:27:13.576] [1304] [ZenworksWindowsService] [26] [] [AssignmentManager] [] [Unexpected exception during refresh:
System.NullReferenceException: Object reference not set to an instance of an
object.
at
Novell.Zenworks.AssignmentManager.AssignmentManager.ProcessForSpecialChars(Assignment()assignments)
Resolution
This is fixed in version 10.2 - see KB 7003225 "ZENworks Configuration Management SP2 (10.2)" which can be found at https://www.novell.com/support