When a color printer is installed, all printers on the MAC workstation go to a paused state

  • 7003438
  • 09-Apr-2012
  • 26-Apr-2012

Environment

Novell iPrint for Linux
Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
iPrint Client 5.04

Situation

If a color Mac PPD is associated to an iPrint printer and that iPrint printer is installed to a Mac, all printers installed to that machine will go to a Paused state when attempting to print to the color printer.

Resolution

A patch has been created and is avaiable by email. Email patchfeedback@novell.com with the subject "iPrint client for Mac Request to fix Bug# 751590" to obtain the patch.

Status

Reported to Engineering