Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Situation
The JSVC process may peg all CPU cores to 100% utilization, rendering the server functionally unresponsive.
Resolution
This is fixed in version 10.2 - see KB 7003225 "ZENworks Configuration Management SP2 (10.2)" which can be found at https://www.novell.com/support