Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Situation
Workstations with the ZCM Agent become disconnected from the ZCM Server randomly.
Workstation was moved from a different ZCM Zone
Resolution
Run zac cc to clear the cache and make sure the old ZCM Server address is not being used by the agent.
Additional Information
zmd-messages.log shows the following error, and the IP address being marked as bad is the IP address of the ZCM Server in the other zone:
[DEBUG] [02/19/2009 10:05:51.093] [1696] [ZenworksWindowsService] [8] [] [ConnectMan] [] [Marking location 192.168.10.10 Bad at the request of module ZoneConfiguration] [] []