Windows could not start the DIRXML Loader

  • 7003415
  • 01-Jun-2009
  • 26-Apr-2012


Microsoft Windows Server 2003 Standard Edition
Novell Identity Manager - Remote Loader
Novell Identity Manager 3.5.1
Novell Identity Manager 3.6


In order to be able to provision Exchange 2000 and 2003 accounts, if the driver is running on a member server, you must run the Remote Loader service as a specific domain user with enough rights to delete, create, or move Exchange accounts.

When starting the remote loader from the Services console, getting error:
"Windows could not start the DIRXML loader: C:\Novell\RemoteLoader\ADDriver.dll command: 8000 on Local Computer. For more information, review the System Event log. If this is a non-Microsoft server, contact the service vendor, and refer to service-specific error code 1."

Remote loader instance does not start.


By default, remote loader runs as a Local System account. When changing the settings to run Remote Loader a different user, make sure the new user is a member of a builtin Administrators group.

Additional Information

After configuring Remote Loader to run as a different user than the Local System account, following problems may occur:

1. When modifying Remote Driver Configuration you will get an error:

"Service Modification Failed: INVALID_PARAMETER"

The new settings will take effect regardless of the error.

2. Trace screen will not come up, the trace will only be saved in the file.