Policy and Distribution Services CPK does not install to NetWare server

  • 7003394
  • 29-May-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered Electronic Distribution (TED)
Novell NetWare

Situation

Installing PDS CPK

a) Error: "Unable to read the ZFS version information from the registry...exiting
Installation of ZSM 7 upgrade failed...Try Creating the Version registry value and run the CPK"

b) Error: "Unable to read SYS:\\SYSTEM\\Zenworks.properties"

Updated PDS files are not copied

Resolution

a) For the error "Unable to read the ZFS version information from the registry...exiting
Installation of ZSM 7 upgrade failed...Try Creating the Version registry value and run the CPK"
create a file containing the following lines:

REGEDIT4
[HKEY_LOCAL_MACHINE\Software\novell\zenworks\pds\zfs]
"Version"="7.0.1.20060617"

Save the file on the server, e.g., as SYS:\PUBLIC\ZEN.REG

At the system console, enter the command REGEDIT

Once in the registry editor, enter the command to load your registry file, e.g.

LOAD SYS:\PUBLIC\ZEN.REG


use the command EXIT to leave the registry editor

b) For the error: "Unable to read SYS:\\SYSTEM\\Zenworks.properties"
Check for SYS:\SYSTEM\zenworks.properties if this file does not exist, copy one from another server, or create one based on the sample file shown in the Additional Information section of this TID.

Additional Information

Sample zenworks.properties file - check that the paths match those on your server

;INI File: SYS\SYSTEM\zenworks.properties
[ZENworks]
PDSPath=SYS:\zenworks\PDS
ZWSPath=SYS:/zenworks/ZWS
PDSDBPath=SYS:\zenworks\database\pds
DBEnginePath=SYS:/zenworks/database/dbengine
InvDBPath=SYS:/ZENworks/Database/Inv/db
InvSrvPath=SYS:/ZENworks/Inv
InvAgentPath=SYS:\ZENworks\Inv\Agent
ZenworksPath=SYS:/ZENworks
[PDS]
Version=7.0.1.20060613
Support Pack=1
Display Name=ZENworks Policy & Distribution
Installed From=Product CD
[ZfS_Inventory_Database_Server]
Installed_From=Product CD
Support_Pack=1
Version=7.0.1.20060127
[ZFS_RemoteManagementAgent]
Version=7.0.1.2006mmdd
Support_Pack=1
Installed_From=Software Package
[ZfS_XML_Proxy_Server]
Support_Pack=1
Version=7.0.1.20060127
Installed_From=Product CD
[ZfS_Inventory_Server]
Version=7.0.1.20060127
Support_Pack=1
Installed_From=Product CD
[ZfS_Inventory_Agent]
Version=7.0.1.20060622
Support_Pack=1
Installed_From=Software Package

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